We are happy to help with any problems you may have in accessing and using our service. Our support hours are Monday to Friday 9AM to 5PM.
For further information relating to software configuration and other support issues, please take a look at the subjects below:
Customer service updates
We intend to keep our customers informed of all customer service issues, including details of forthcoming upgrades, along with reasons for system outages when they occur.Software configuration
| Dial-up access number | 93557900 |
| Primary DNS | 203.24.169.18 |
| Secondary DNS | 203.24.169.29 |
| Incoming mail server | mail.world-wide.net.au |
| Outgoing mail server | mail.world-wide.net.au |
| Proxy server | proxy.world-wide.net.au |
| Proxy port number | 8080 |
| News server | news.world-wide.net.au |
